Talon Performance Group, Inc. (“Talon”) takes the privacy and security of your information seriously. This Policy describes how Talon collects, uses, transfers, and discloses your information in connection with our Recruitment Services, Coaching Services, Consulting Services, and Products (collectively, the “Services”). This Policy also covers information collected through:
- web sites we operate from which you are accessing this Policy (the “Site”),
- the software applications we make available for use on or through computers or mobile devices (the “Apps”),
- our social media pages and apps to which the Site links (collectively, our “Social Media Pages”), and
- HTML-formatted email messages we send to you that link to this Policy (collectively, including the Site, Apps, and our Social Media Pages, the “Online Systems”).
This Policy also covers other means by which we collect information. For example, it also covers how we collect information from in person discussions, telephone conversations, and through non-electronic communications (i.e., collection through other means than our Online Systems).
WHO WE ARE
Talon Performance Group, Inc. is an organizational consulting firm. We help companies design their organization – the structure, the roles and responsibilities, as well as how they align, develop and motivate their people. We also help organizations select and hire the talent they need to execute their strategy.
Talon offers services to help companies recruit new personnel and attract talent (“Recruitment Services”). We provide Recruitment Services to clients searching for talent at the board-level, chief executive, and other senior executive positions. We also help clients find talent for middle to upper level management. Our teams also provide recruitment process outsourcing or project recruitment services to help clients attract top people.
We are also a management consulting firm that provides talent management and consulting services (“Consulting Services”). We help our clients implement their business strategy by consulting with them on strategy execution and organization design, talent strategy and work design, rewards and benefits, assessment and succession, leadership development, and other talent needs.
Talon also has products that may be used by you or our clients to conduct assessments, participate in surveys and career coaching and facilitate the recruitment process (“Products”).
Often, our client may be your employer or an organization with which you are seeking employment.
PERSONAL INFORMATION WE COLLECT
Talon collects information that identifies you as an individual or relates to an identifiable individual (“Personal Information”) to provide Services to you, our clients and to operate our business. The type of Personal Information we collect about you depends on the situation at hand.
We may collect your name, contact details and your preferred means of communication. We may also collect your responses to survey and assessment questions.
- In the course of our Recruitment Services, we may collect the following types of information about you as a potential candidate: name, address, telephone number, e-mail address, resume information (employment history, education, professional credentials, memberships in professional organizations, skills, etc.), citizenship, information from former employers and other references, and additional information to the extent we have acquired or you have provided us with such information. We also use photos of you that you provide to us or that you make publicly available on the Internet (e.g., LinkedIn). As permitted by applicable laws, we obtain background verification information.
- When you are utilizing our Online Systems, we may collect login user credentials like user names, passwords, and password hints.
- Where permitted by law, we may collect compensation and benefits information about you to consult with you or our clients on rewards and benefits.
- In certain cases, we request sensitive Personal Information about you. We may use this information to ensure that our Services conform with legal requirements, including equal opportunity laws. Our assessments and surveys may include demographic survey questions like questions about gender, race, age, or country of origin. Except in these limited cases, we encourage you not to provide any other sensitive Personal Information to us, such as government identification numbers, payment card numbers, information related to racial or ethnic origin, political opinions, religious or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership.
- Please do not provide us with any Personal Information if you do not agree with this Policy.
HOW WE COLLECT PERSONAL INFORMATION
As you interact with Talon, you provide some Personal Information directly.
Personal Information about you may also come from our clients to whom we provide Services.
We may also obtain Personal Information about you from third parties.
We use third-party companies to handle the sale of books, assessments, and other physical products featured on our Online Systems as well as event registration. If you wish to purchase a physical product or register for an event, you may be directed to a webpage that is hosted by the third party (or its service providers) and not by Talon.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Talon uses the Personal Information it collects in several ways. The summary below provides additional details about the ways we use the Personal Information we collect.
We use your Personal Information to provide our Services.
We use Personal Information to render Services to you and our clients. We do this to fulfill our contractual relationships with you and our clients and where we have a legitimate, beneficial interest in using Personal Information to conduct our business.
In the course of our Recruitment Services, we may use Personal Information that we have collected to create a profile about you. This profile may be used to identify professional opportunities that we think may be of interest to you.
In the course of our Recruitment Services, we also use your Personal Information to confirm references and conduct education and background checks as appropriate.
We use your Personal Information to respond to your inquiries, to verify your information, or to share information with you.
From time to time we use your Personal Information to send you important information regarding the Online Systems, changes to our terms, conditions, policies, and other administrative information.
We use your Personal Information to operate our business.
We use your Personal Information for our business purposes, such as audits, internal communication regarding candidates and clients, determining the effectiveness of our promotional activities, administering our Services, maintaining and securing our infrastructure, and for procurement and financial transactions.
We may use Personal Information to conduct analytics and thought leadership materials. Any published product will refer only to larger aggregations of individuals and will not identify you personally or include any results attributable to you. We perform analytics because we have a legitimate beneficial business interest in doing so.
We may retain and use Personal Information about you for research, publication, development, benchmarking and norms, validation, longitudinal studies, trend analysis, to improve and enhance our Services or to develop and market new Services. We may use Personal Information about you to ensure that our Services conform with legal requirements like equal opportunity laws. We also use your name and other personal identifiers to associate and combine information about you that is collected from one Service with information about you collected through other Services.
We may use your Personal Information to send you information or marketing materials. Please note that if we obtained your Personal Information because of a consulting engagement with our client, or you are using our Products at the request of your employer, you will not receive marketing materials as a result of the Personal Information we obtained from those Services.
Talon sends informational e-mails, articles, white papers, proposals, engagement letters, and information regarding our Services. We also use your Personal Information to conduct surveys.
WHO HAS ACCESS TO YOUR PERSONAL INFORMATION
How your Personal Information is disclosed will depend upon the situation.
We use your Personal Information to provide our Services.
While providing our Services, we may disclose your Personal Information to clients who have engaged our services.
From time to time, we also disclose Personal Information to our strategic alliance partners and to our network of independent consultants who provide services on Talon’s behalf for the purposes stated above.
Talon discloses Personal Information to third parties who provide support for our Services or business operation.
Talon may disclose or transfer all or part of your Personal Information in the event of a sale of our company or one or more of our affiliates. We may also disclose or transfer all or part of your Personal Information in the event of a merger or consolidation involving our company or one or more of our affiliates. This may also occur if there is a sale or transfer of assets or of any portion of our business or the business of one or more of our affiliates.
There may be other times that we disclose your Personal Information.
Talon may also use or disclose Personal Information (to comply with a legal obligation or because we have legitimate interest to do so) in order to: (i) comply with applicable laws, (ii) respond to inquiries, requests or orders from public or government authorities, including those outside of your country of residence, or (iii) protect the rights, privacy, safety or property, of Talon and our affiliates, you or others.
We cannot and do not assume any responsibility for the actions or omissions of third parties, such as clients, including the way they use Personal Information received either from Talon or from other independent sources.
OTHER INFORMATION WE COLLECT
Talon collects other information that does not reveal your specific identity (“Other Information”), such as:
- Information collected through cookies, pixel tags, and other technologies,
- App usage data,
- Demographic information and other information provided by you, and
- Aggregated information.
Because Other Information does not reveal your specific identity, we may use it for any purpose. If we combine Other Information with Personal Information that identifies you directly (like combining your name with your location), we will treat the combined information as Personal Information for as long as it is combined.
If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose your Personal Information as detailed in this Policy.
We and our third-party service providers may collect Other Information in a variety of ways.
We use “cookies” (small text files placed on a visitor’s computer hard drive) and other similar technologies to help us determine information like the type of content a visitor to the Site consumes, and the length of time each visitor spends at any area of the Site. Cookies and similar technologies enhance your experience on the Site.
You can configure your browser settings to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie(s) from a particular site. Please click here for information on how to manage cookies stored on your computer. If you disable cookies and similar technologies, your experience on the Site may be diminished and some features may not work as intended.
Talon may from time to time sponsor special features or promotions on the Online Systems and additional privacy information may be posted. Depending on the nature of the Service being utilized, your location, or our contract with our client that may have asked you to participate in a Service, you may be asked to consent to the collection, use, transfer, and disclosure of your Personal Information. You may also be shown a privacy notice before participating in a Service. That privacy notice, to the extent it conflicts with this Policy, will govern that particular Service, feature or promotion.
CHOICE AND ACCESS
Your provision of Personal Information to us is voluntary, although if you do not provide certain Personal Information you may not be able to participate in our Services.
Contact us firstname.lastname@example.org if you would like to:
- ask questions about how we handle your Personal Information,
- withdraw your consent to our use of your Personal Information,
- object to our use of your Personal Information for our legitimate business interests, or
- request an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law),
- request to review, correct, update, suppress or restrict the use of your Personal Information,
- If you would like to opt-out of receiving marketing communications from us, please contact us at email@example.com to have your contact information removed from our marketing databases.
LOCATION OF PERSONAL INFORMATION COLLECTED AND MAINTAINED
Depending on the Product or Service we are providing to you, your Personal Information may be collected, used, processed, disclosed, and transferred to and within the United States and other countries where we have facilities or in which we engage service providers. By using our Online Systems, Services, you understand that your Personal Information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country.
Talon has reasonable organizational, technical, and administrative measures in place to protect against the loss, misuse, and alteration of Personal Information about users of the Online Systems which is under our control. Unfortunately, however, no security system, or system of transmitting information over the Internet can be guaranteed to be 100% secure.
We retain your Personal Information for as long as needed or permitted considering the purpose(s) for which it was obtained.
LINKS TO OTHER WEBSITES
This Policy does not address, and we are not responsible for, the privacy, information, or other practices of any other third parties.
UPDATES TO THIS POLICY
Talon reviews its privacy practices periodically, and those practices are subject to change. You can determine when this Policy was last revised by checking the “Revised Date” legend at the bottom of the Policy. Any changes to the Policy will become effective upon posting of the revised Policy on the Internet, accessible through the Site.
USE OF ONLINE SYSTEMS BY CHILDREN
The Online Systems are not directed to individuals under the age of sixteen (16), and we request that these individuals do not provide their personal information through the Online Systems.
SUMMARIES OF POLICY
This Policy is the sole authorized statement of Talon’s practices with respect to the online collection of Personal Information through the Online Systems and the usage of Personal Information. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the “Platform for Privacy Preferences” or “P3P”) have no legal effect, are in no way binding upon Talon, cannot be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.
Talon is responsible for collection, use, and disclosure of your Personal Information under this Policy.
Questions regarding this Policy should be directed to Talon at info@TalonPerformancegroup.com or, if by postal mail, at Talon, 8500 Normandale Lake Boulevard, Suite 1080, Bloomington, MN 55431, Attn: Privacy.
Revised Date: 24 May 2019